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POLY Program Startup Fee for Resident Technical Services program
SKU
RT00063020
- Direct access to Poly support
- A trusted advisor
- Choose your support options
- Technical expertise
- Support daily operations
Category: Warranty & Support Extensions
| SKU | RT00063020 |
|---|---|
| Manufacturer | Poly |
| Availability | N |
| PDF URLs |
View PDF |
Maintain smooth communication
Gain the resources you need that are dedicated to meet the unique needs of your mission-critical UC solutions running smoothly and optimized to support the communication and collaboration that enable better business outcomes.
Extend IT resources
A trusted resident advisor reduces the burden on your IT team, providing a range of system administration and support duties across the solution lifecycle from installation to resolving issues to managing end-of-life, and freeing your IT professionals to handle other issues.
Faster issue resolution
Minimize unproductive time with the highest level of support and fastest response times. The resident technician will provide a single point of contact and day-to-day management support with the right Poly resources to ensure rapid resolution of critical tasks and issues.
With Poly Resident Technical Services, the right skilled resources to support your UC environment are available from a four-tiered model allowing flexibility and scalability in price. Options include onsite Resident Technicians or Resident Engineers, and onsite or remote Solution Engineers- your choice. And, if you require Secret or Top-Secret Security Clearance for any of the resources, we can support that, too.[1,2,3,4]