POLY 4870-63550-112 warranty/support extension

SKU
4870-63550-112
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In stock
1 year, 8x5, Premier
Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
SKU 4870-63550-112
Specification
Features
Periodic product upgradesFirmware
Service typeNext Business Day
Parts replacementYes
Number of years1 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityReal Presence Group 500-720p: Group 500 HD codec, EagleEye Acoustic camera, mic array, univ. remote
Technical details
Number of years1 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityReal Presence Group 500-720p: Group 500 HD codec, EagleEye Acoustic camera, mic array, univ. remote
Manufacturer Poly
Availability N