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Poly 1 Year Assigned Service Delivery Manager to monitor analyze/report on business up to 8hr per mo
SKU
08HRSCSM
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In stock
1 Year Poly Assigned Service Delivery Manager to monitor analyze/report on business up to 8hr per mo
- Customer advocate
- Service delivery management
- Capacity management
- Asset management
- Continued service improvement
- Service level management
Category: Warranty & Support Extensions
| SKU | 08HRSCSM |
|---|---|
| Manufacturer | Poly |
| Availability | N |
| PDF URLs |
View PDF |
Service delivered to your satisfaction
Your assigned Service Delivery Manager (SDM) monitors, analyzes and reports on aspects related to the service and support of your Poly production solution, with the objective of ensuring that all deliverables are completed to your satisfaction.
Accelerated resolution
The SDM facilitates regular program reviews to provide open service issue updates and discuss performance metrics. And when an issue arises, they’ll have it escalated on your behalf.
Get post-implementation support to manage, grow, and optimize your Poly investment with virtual Service Delivery Management.[1] An assigned expert supplements your internal resources, analyzes solution usage, and makes improvement recommendations to help increase adoption and enhances the experience of your Poly solution for maximum value.
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Response time | 8 h |
| Technical details | |
|---|---|
| Number of years | 1 year(s) |
| Response time | 8 h |