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DELL Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical
SKU
PR450_3OS3P4H
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In stock
Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical
- 24x7 Access to ProSupport Plus engineers for faster issue resolution
- Service Account ManagerPriority access to specialized support experts
- Proactive System Maintenance
- Enhanced Mission Critical support
- Limited 3rd party software support
- NOTE: Many features of ProSupport Plus for Infrastructure require connectivity to Dell via secure connect gateway technology
Category: Warranty & Support Extensions
| SKU | PR450_3OS3P4H |
|---|---|
| Manufacturer | DELL |
| Availability | N |
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport Plus 4H Mission Critical |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Response time | 4 h |
| Phone support | Yes |
| Compatibility | PowerEdge R450 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Response time | 4 h |
| Phone support | Yes |
| Compatibility | PowerEdge R450 |