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DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport
SKU
L5SL5_3OS5PS
- 24x7 direct access to in-region ProSupport engineers
- Proactive automated issue detection and alerts with SupportAssist technology
- Next business day onsite support after remote diagnosis
Category: Warranty & Support Extensions
| SKU | L5SL5_3OS5PS |
|---|---|
| Manufacturer | DELL |
| Availability | Y |
ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Latitude 5290, 5290 2-in-1, 5480, 5490, 5491, 5590, 5591; Latitude 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5400, 5401, 5410, 5411, 5500, 5501, 5510, 5511 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Latitude 5290, 5290 2-in-1, 5480, 5490, 5491, 5590, 5591; Latitude 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5400, 5401, 5410, 5411, 5500, 5501, 5510, 5511 |