We use cookies to make your experience better.
To comply with the new e-Privacy directive, you agree to the privacy policy and our use of cookies.
DELL Upgrade from 1Y ProSupport to 4Y ProSupport
SKU
DMMM_1PS4PS
- 24x7 direct access to in-region non-scripted ProSupport engineers
- Hardware and software support, proactive issue resolution with telemetry-driven insights.
- Next business day onsite support after remote diagnosis
- Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
- Self-heal before issues occurImprove Productivity
- Benefit from hyperefficient resolution
Category: Warranty & Support Extensions
| SKU | DMMM_1PS4PS |
|---|---|
| Manufacturer | DELL |
| Availability | Y |
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 4 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | DELL 14 PREMIUM DA14250 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 4 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | DELL 14 PREMIUM DA14250 |