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DELL Upgrade from 1Y Collect & Return to 3Y Basic Onsite
SKU
XNBNMN_1CR3OS
- Covers repair or replacement for manufacturing defects
- Onsite support after remote diagnosis
- Online and phone support - Monday - Friday during local business hours
Category: Warranty & Support Extensions
| SKU | XNBNMN_1CR3OS |
|---|---|
| Manufacturer | DELL |
| Availability | Y |
Dell’s base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It’s support when you need it, where you need it — convenient for you.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Basic Onsite |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | XPS 13 9365, 13 9365 2in1, 15 9570, 15 9575 2in1 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | XPS 13 9365, 13 9365 2in1, 15 9570, 15 9575 2in1 |